Questions

Price and payment

Starting prices, payment terms and revisions.

Why do prices say “from”?

It’s the price for a project within the package’s standard scope. Anything beyond that is added to your quote before work starts, so the price you agree is the price you pay.

Will the price change halfway?

No. Your quote is fixed. New pages or features requested later are quoted separately, before any work is done.

How do I pay?

Websites: 50% to start and 50% when you approve the finished site. Custom systems: 40%, 30% and 30%. Bank transfer, Wise or PayPal.

Can I pay in another currency?

Yes. US dollars, Singapore dollars, Chinese yuan and similar currencies are accepted. Prices are set in RM, and your quote shows the amount in your currency at the exchange rate on the day it is issued. That amount stays fixed for 14 days. Bank fees on the sending side are paid by the sender, and the amount received should match the invoice. Other currencies: email before the quote.

Is anything free at the start?

Yes. Your own domain, if you want one, is free for the first year and from RM 50 a year after that. Hosting is free. For a custom system that needs a server, the first month after launch is free, counted from the day it goes live.

What counts as one round of revisions?

One list of changes, sent together. Changes sent one at a time each count as a separate round.

How long is a quote valid?

Quotes are valid for 14 days.

Why are prices lower than agencies in the US or Europe?

Running costs in Malaysia are lower, and a one-person studio has no agency overheads. The planning, design and testing are done to the same standard.

Still have a question?

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