Do you charge for scoping?
The first conversation is free, and for most small systems it’s enough to give a fixed quote. Medium and large systems need a detailed scoping session (RM 300): mapping your process, sketching every screen and writing the feature list. The fee is deducted from the project if you go ahead.
Does a custom system cost money every month?
Yes. It needs a server that is always on, from about RM 50 a month, plus System Care (from RM 300 / month). Both are listed in your quote. The first month of the server after launch is free. Where does a custom system live? explains the options.
Can it start small?
Yes. Systems are delivered in stages, and the most useful part goes live first.
Can my data stay in Malaysia?
Yes. The system can run in a Malaysian data centre.
Whose name is the server account in?
Yours. You pay the hosting provider directly, and I’m given access to build and maintain the system.
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