Guides/Costs

Do you need a website maintenance plan?

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Short answer: for most small business websites, a maintenance plan is optional. Your site keeps working without one. A plan is worth it when you change content often or want someone keeping an eye on things.

What happens if you don’t have a plan?

Nothing breaks. Pixel Maker builds most websites as fast, lightweight pages. There’s no server software or plugins to update, so a site can run for years untouched.

When you do need a change, such as new prices, a new project or a new photo, you ask for it and pay for the time it takes.

What a plan covers

  • Monitoring: you’re told if the site goes down, before your customers notice.
  • Backups: a copy of the site is kept every month.
  • Small edits: text, prices, photos and opening hours updated for you.
  • Reports (Growth plan): how many people visited and how they found you.

Your three options

OptionCostBest for
No plan, pay as you gofrom RM 80 / hourSites that change a few times a year
Carefrom RM 80 / monthPeace of mind: monitoring, backups and small monthly edits
Growthfrom RM 250 / monthBusinesses updating products, prices or projects every month

You probably don’t need a plan if…

  • Your content changes a few times a year or less.
  • You’re comfortable sending an email when something needs updating.

A plan is worth it if…

  • You add products, prices or projects every month.
  • The website brings in a lot of your enquiries, so downtime would cost you.
  • You’d rather not think about the website at all.

Custom systems are different

Systems with logins and a database, like bookings or stock management, do need regular care: security updates, database backups and checks. Those need System Care (from RM 300 / month).

The free month

Every Pixel Maker launch includes one free month of Care. Before it ends you get a summary of what was done, and you decide whether to continue. Nothing renews automatically.

Related guides

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